We are excited to announce the launch of our new online Support Center, complete with searchable Help Articles and an interactive Community Forum. Anyone who is a customer can now log in, search a wide range of topics, and exchange ideas about best practices, tips and tricks, common questions, etc.
With customers across multiple time zones and a growing international presence, we wanted to expand our customer support offerings to include self support that is accessible 24 hours a day online. We also wanted to create an online forum where users can connect with each other to seek advice and offer ideas regardless of their physical location.
“Think of it as an extended, ever-evolving version of the Guide for Facilitators that’s online, searchable and powered, in part by our community of users,” says our CEO Jeff Heil.
Please join us! Simply request an account using your work email (so we know you are a customer) for full access to the Support Center.
Request an account.